Login Issues

Incident Report for 5c SMS Site Status

Resolved

This incident has been resolved.
Posted May 21, 2026 - 23:31 AEST

Monitoring

Our investigation has concluded. It appears the error was the result of a transient service failure which was automatically taken our of service and replaced by our health management system. The issue affected 2 customer logins at 9:59pm AEST. All systems appear to be operating normally as expected.
Posted May 21, 2026 - 23:17 AEST

Investigating

We have detected a small number of users are receiving an error message on login, this is currently being investigated.
Posted May 21, 2026 - 22:08 AEST
This incident affected: Dashboard & API.