Backend Australian Number Standardisation

Scheduled Maintenance Report for 5c SMS Site Status

Completed

The scheduled maintenance has been completed.
Posted Apr 25, 2026 - 10:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2026 - 09:00 AEST

Scheduled

From 26 April 2026, all backend systems will standardise on the 614 format for Australian mobile numbers. This change will improve consistency across our systems and services.

API responses will now return numbers in 614 format regardless of the format submitted. If you access the platform through the Dashboard, you can configure your preferred display format: either 04 or 614 in your account settings. You can separately configure how numbers are formatted in exports.

If you have any questions, please reach out to your account manager or contact support.
Posted Apr 26, 2026 - 09:00 AEST
This scheduled maintenance affected: Dashboard & API.